Legal notice
Last updated: 26 July 2026
1. Website operator
This website (ryvenaofficial.com) and the online store operated through it are owned and operated by:
RYVENA PTY LTD
Australian Company Number (ACN): 699 763 561
Australian Business Number (ABN): 54 699 763 561
Registered in Australia on 1 July 2026
Business address:
Level 1/606 Sherwood Rd, Sherwood QLD 4075, Australia
Email: operations@ryvenaofficial.com
Director: Zac De Vita
RYVENA PTY LTD is registered for Goods and Services Tax (GST). All prices displayed on this website are in Australian dollars (AUD). Prices for orders delivered within Australia are inclusive of GST.
The RYVENA online store is hosted on the Shopify platform.
2. Nature of business
RYVENA PTY LTD is an Australian direct-to-consumer retailer of sleep care and sleep comfort products, including silk sleep masks, silk pillowcases, silk washbags, nasal strips and mouth tape.
RYVENA sells and ships to customers in Australia and New Zealand.
3. Intellectual property
All content on this website — including text, product descriptions, photography, illustrations, graphics, video, audio, page layouts, and the selection and arrangement of that content — is owned by RYVENA PTY LTD or its licensors, and is protected under the Copyright Act 1968 (Cth) and applicable international copyright laws.
"RYVENA", the RYVENA logo, and the mark REST . RITUAL . RYVENA are trade marks used by RYVENA PTY LTD in the course of trade. These are unregistered trade marks and are indicated by ™ where used.
You may view and download content from this website for your own personal, non-commercial use. You may not otherwise reproduce, adapt, republish, distribute, transmit, sell, or commercially exploit any content from this website without our prior written permission.
Nothing on this website should be interpreted as granting any licence or right to use any trade mark displayed on it.
4. Accuracy of information
We take reasonable care to ensure that the information published on this website is accurate and current at the time of publication. However, information may be updated, corrected or removed at any time without notice.
Product images are intended to represent our products as accurately as possible. Colours and appearance may vary depending on your device, screen settings and display configuration.
Nothing in this section limits your rights under the Australian Consumer Law.
5. Health and product information disclaimer
RYVENA products are general comfort and wellbeing products. They are not therapeutic goods or medical devices, and they are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Any information published on this website relating to sleep, breathing or wellbeing is provided for general informational purposes only. It is not medical advice, does not take account of your individual circumstances, and must not be relied on as a substitute for advice from a qualified health practitioner.
If you have a diagnosed medical condition — including sleep apnoea or any other sleep-disordered breathing condition, any respiratory condition, or nasal obstruction — you should consult a qualified medical practitioner before using nasal strips or mouth tape. RYVENA products are not a substitute for CPAP therapy or any other prescribed medical treatment.
Always read the product information supplied with your purchase, and discontinue use if any irritation or adverse reaction occurs.
6. Your rights under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
These guarantees apply in addition to, and are not limited by, any voluntary guarantee, trial period, warranty or returns policy that RYVENA offers.
7. Third-party links and services
This website may contain links to, or embedded functionality from, websites and services operated by third parties. Those links are provided for convenience only.
We do not control, endorse or accept responsibility for the content, products, services, or privacy practices of any third-party website or service. Accessing a third-party website from this site is done at your own risk, and you should review that third party's own terms and privacy policy before transacting with them.
8. Privacy
RYVENA PTY LTD handles personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
Details of what personal information we collect, how it is used, who it is disclosed to, how it is stored, and how you can access or correct it are set out in our Privacy Policy.
9. Complaints and dispute resolution
If you have a complaint about a RYVENA product, an order, or this website, please contact us first at operations@ryvenaofficial.com with your order number and details of the issue. We aim to acknowledge complaints within 2 business days and to resolve them promptly and fairly.
If your complaint is not resolved to your satisfaction, you may seek assistance from:
- Queensland Office of Fair Trading — the consumer protection agency for the State in which RYVENA operates
- Australian Competition and Consumer Commission (ACCC) — the national consumer protection regulator
- Office of the Australian Information Commissioner (OAIC) — for complaints specifically concerning the handling of your personal information
Nothing in this notice affects your right to pursue any other remedy available to you at law.
10. Related policies
This Legal Notice should be read together with the following policies, which also apply to your use of this website and any purchase you make from us:
- Terms of Service
- Privacy Policy
- Returns & Refunds Policy
- Shipping Policy
11. Governing law
This Legal Notice is governed by the laws of the State of Queensland, Australia.
12. Contact
RYVENA PTY LTD
ACN 699 763 561 · ABN 54 699 763 561
Level 1/606 Sherwood Rd, Sherwood QLD 4075, Australia
operations@ryvenaofficial.com